Guest Services Ambassador

4 weeks ago


Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full time
Job Title: Guest Services Host

We are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will be responsible for providing exceptional customer service to our clients and guests.

About the Role:

This is a stand-alone reception-based role, where you will work closely with our staff and other service partners to deliver the best possible level of service. Your duties will include a range of tasks across Reception, Switchboard, Facilities, and Post, making this a dynamic and varied role.

Key Responsibilities:
  • Provide a warm and welcoming experience for all guests and clients
  • Manage incoming and outgoing mail and packages
  • Operate the switchboard and handle incoming calls
  • Assist with facilities management, including maintenance and repairs
  • Work collaboratively with our team to ensure seamless service delivery
Requirements:

We are looking for a friendly and proactive individual with a passion for service and attention to detail. You must be willing to go above and beyond to create exceptional experiences for our clients, and possess strong organisational, communication skills, and a keen level of pro-activity with a range of tasks.

A proven track record in delivering outstanding customer service, working within a similar role, is essential. Fire warden and first aid training are highly desirable.

What We Offer:
  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees, providing counselling & information services
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
  • Our Training Academy provides excellent training and development opportunities for our people


  • Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Guest Services HostWe are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will be responsible for providing exceptional customer service to our clients and guests.Key Responsibilities:Provide a warm and welcoming experience...


  • Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Guest Services HostWe are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will be responsible for providing exceptional customer service to our clients and guests.Key Responsibilities:Provide a warm and welcoming experience...


  • Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Guest Services HostJob Summary:We are seeking a friendly and proactive Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will provide a warm and welcoming experience for our clients and guests.Key Responsibilities:Provide exceptional customer service and support to...


  • Leeds, Leeds, United Kingdom WSH Group Full time

    About the RoleWe are seeking a friendly and detail-oriented Guest Services Host to join our team at WSH Group. As the first point of contact for all queries, you will provide exceptional customer service to our clients and guests.Key ResponsibilitiesProvide a warm and welcoming experience for all guestsWork closely with the firm's staff and other service...


  • Leeds, Leeds, United Kingdom WSH Group Full time

    About the RoleWe are seeking a friendly and detail-oriented Guest Services Host to join our team at WSH Group. As the first point of contact for all queries, you will provide exceptional customer service to our clients and guests.Key ResponsibilitiesProvide a warm and welcoming experience for all guestsWork closely with the firm's staff and other service...


  • Leeds, Leeds, United Kingdom ODEON Cinemas Full time

    We are seeking a Cinema Service Ambassador to join our team at ODEON Cinemas. As a Cinema Service Ambassador, you will be at the heart of our cinemas, navigating our guests through an immersive cinema experience.Key Responsibilities:Delivering exceptional guest service and ensuring a seamless experience for our guests.Working collaboratively with colleagues...


  • Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Guest Services HostWe are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will be the face of our company and play a vital role in providing exceptional customer service to our clients.Key Responsibilities:Provide a warm and...


  • Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Guest Services HostWe are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will be the face of our company and play a vital role in providing exceptional customer service to our clients.Key Responsibilities:Provide a warm and...


  • Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full time

    We are seeking a highly skilled Guest Services Host to provide exceptional customer service to our clients in the Leeds offices of a Portico client in the financial services industry.This stand-alone reception-based role requires a friendly and approachable individual who can work closely with the firm's staff and other service partners to deliver a high...


  • Leeds, Leeds, United Kingdom Blackhouse Full time

    We are seeking a Hospitality Ambassador to join our dynamic front of house team at Blackhouse.This is an exciting opportunity to be a part of our warm and welcoming team, where you will embody the precision and warmth needed to deliver exceptional guest experiences.The ideal candidate will be responsible for:· Greeting guests with a smile and providing...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    We're on a mission to deliver unforgettable experiences for our guests, and we're looking for someone to lead the charge as our Ambassador of Experiences.This role is all about creating a welcoming atmosphere, ensuring that every guest feels valued and respected. As the public face of our hotel, you'll be the first point of contact for many of our visitors,...


  • Leeds, Leeds, United Kingdom Oulton Hall Hotel, Spa & Golf Resort Full time

    About Oulton Hall Hotel, Spa & Golf ResortLocated on the outskirts of Leeds, Oulton Hall Hotel, Spa & Golf Resort is a 4-star, 152-bedroom property set in acres of woodland with a 27-hole golf course.Our hotel features the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and offers afternoon tea as well as private dining and meetings and...


  • Leeds, Leeds, United Kingdom Prezzo Full time

    Customer Service AmbassadorPrezzo Dining Team MemberItalian Restaurant StaffWe are seeking a highly motivated and enthusiastic individual to join our Prezzo team as a Customer Service Ambassador. As a key member of our dining team, you will be responsible for providing exceptional customer service, ensuring that every guest leaves with a memorable...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    We are seeking a highly skilled Guest Services Manager to lead our team and provide exceptional hospitality to our guests.As the public face of our hotel, you will be responsible for creating a warm and welcoming environment, ensuring that every guest feels valued and cared for.Your key responsibilities will include:Greeting guests with a smile and providing...


  • Leeds, Leeds, United Kingdom SSP Group Full time

    About the Role:We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at SSP Group.As a Customer Service Ambassador, you will be responsible for providing an exceptional customer experience, ensuring a clean and safe environment, and collaborating with team members to ensure smooth operations.Key Responsibilities:Engage with...

  • Front Desk Ambassador

    3 weeks ago


    Leeds, Leeds, United Kingdom Fazenda Group Full time

    About the RoleWe are seeking a highly motivated and friendly individual to join our Reception team as a Front Desk Ambassador. As a key member of our team, you will be responsible for delivering exceptional levels of service to our guests, ensuring a warm and welcoming experience from initial enquiry to departure.Key ResponsibilitiesManage reservations and...


  • Leeds, Leeds, United Kingdom CLD Recruitment (Leeds) Limited Full time

    Job Title: Customer Service AmbassadorJob Description:We are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at CLD Recruitment (Leeds) Limited. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and candidates.Key Responsibilities:Provide a warm and welcoming...


  • Leeds, Leeds, United Kingdom CLD Recruitment Leeds Ltd Full time

    Job Title: Customer Service AmbassadorWe are seeking a highly skilled and personable Customer Service Ambassador to join our team at CLD Recruitment Leeds Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and candidates.Key Responsibilities:* Provide a warm and welcoming environment for...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and adaptable Guest Services Manager to join our team. As the public face of our hotel, you'll be responsible for creating a warm and welcoming environment for our guests.Your Key Responsibilities:Team Leadership: Recruit, train, and develop a team of Welcome Hosts to provide exceptional...


  • Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

    Lead a Dynamic Team at Thorpe Park Hotel & SpaWe're seeking a dedicated and motivated Guest Services Manager to join our team at Thorpe Park Hotel & Spa. As the public face of our hotel, you will be responsible for creating a warm and welcoming environment for our guests.Key Responsibilities:Lead a team of Welcome Hosts and provide guidance and support to...