Guest Services Ambassador
4 weeks ago
We are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will be responsible for providing exceptional customer service to our clients and guests.
About the Role:This is a stand-alone reception-based role, where you will work closely with our staff and other service partners to deliver the best possible level of service. Your duties will include a range of tasks across Reception, Switchboard, Facilities, and Post, making this a dynamic and varied role.
Key Responsibilities:- Provide a warm and welcoming experience for all guests and clients
- Manage incoming and outgoing mail and packages
- Operate the switchboard and handle incoming calls
- Assist with facilities management, including maintenance and repairs
- Work collaboratively with our team to ensure seamless service delivery
We are looking for a friendly and proactive individual with a passion for service and attention to detail. You must be willing to go above and beyond to create exceptional experiences for our clients, and possess strong organisational, communication skills, and a keen level of pro-activity with a range of tasks.
A proven track record in delivering outstanding customer service, working within a similar role, is essential. Fire warden and first aid training are highly desirable.
What We Offer:- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
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Guest Services Ambassador
4 weeks ago
Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full timeJob Title: Guest Services HostWe are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will be responsible for providing exceptional customer service to our clients and guests.Key Responsibilities:Provide a warm and welcoming experience...
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Guest Services Ambassador
4 weeks ago
Leeds, Leeds, United Kingdom Portico Corporate Reception Management Full timeJob Title: Guest Services HostWe are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Portico Corporate Reception Management. As the first point of contact for all queries, you will be responsible for providing exceptional customer service to our clients and guests.Key Responsibilities:Provide a warm and welcoming experience...
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