Customer Relationship Management Specialist

1 month ago


Manchester, New Hampshire, United Kingdom RedCat Digital Full time
Job Title: Customer Relationship Management Specialist

We are seeking a highly skilled Customer Relationship Management (CRM) Specialist to join our team at RedCat Digital. As a CRM Specialist, you will be responsible for managing and implementing CRM systems to enhance customer relationships and drive business growth.

Key Responsibilities:
  • Manage and maintain CRM systems to ensure data accuracy and integrity.
  • Develop and implement CRM strategies to improve customer engagement and retention.
  • Provide training and support to users on CRM system functionality and best practices.
  • Collaborate with cross-functional teams to identify business needs and develop solutions.
  • Monitor and analyze CRM system performance to identify areas for improvement.
Requirements:
  • Experience with CRM systems, preferably Microsoft Dynamics.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and identify trends.
  • Strong problem-solving and analytical skills.
  • Collaborative mindset with the ability to work across teams.
Why Join Us:

At RedCat Digital, we are committed to delivering exceptional customer experiences through innovative technology solutions. As a CRM Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for customer-centricity and technology.



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