Airport Operations Leader
3 days ago
Airport Duty Managers play a pivotal role in leading operational teams at Bournemouth Airport, guiding day-to-day activities and ensuring exceptional customer service.
This is an exciting time for the airport as we prepare for Summer operations and the launch of Jet2's services.
Key Responsibilities:- Operational Planning & Risk Management: Identify potential risks and develop contingency plans to mitigate them effectively.
- Operational Leadership: Work closely with teams on day-to-day operations, monitor performance, and implement improvements to boost efficiency.
- Stakeholder Engagement: Foster strong relationships with all departments, airlines, and key stakeholders to ensure open communication channels.
- Incident Response: Provide guidance during incidents or performance challenges and ensure clear communication with passengers and stakeholders.
- Change Management: Lead and manage operational changes that enhance efficiency and customer experience.
- Regulatory Compliance: Ensure all operational changes adhere to relevant regulations and standards.
- Experience in Airport Operations: A thorough understanding of airport protocols, procedures, and policies.
- Leadership Skills: Experience leading and developing teams, offering guidance and support.
- Strong Communication: Ability to build relationships and keep everyone informed.
- Decision-Making with Care: Confident in making decisions under pressure.
- Stakeholder Management: Comfortable working with different teams and building trust.
- Regulatory Knowledge: Familiarity with regulatory requirements.
- Flexibility & Resilience: Ability to stay calm and manage challenges proactively.
The estimated salary for this role is £55,000 - £75,000 per annum, depending on experience.
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