Airport Operations Manager

1 day ago


Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time
Job Overview

Bournemouth Airport is seeking an experienced Airport Operations Manager to join our Customer Service Leadership team. This is an exciting time for the airport as we prepare for Summer 2025 and the launch of Jet2's operations.

In this role, you will lead operational teams, guide day-to-day activities, and ensure everything runs smoothly whilst focusing on customer service excellence. You will support the airport's continued growth and play a key role in delivering operational excellence as we prepare for the busy period ahead.

The ideal candidate will have experience in Airport Operations, strong leadership skills, and excellent communication abilities. They should be confident in making decisions under pressure and able to work collaboratively with different teams.

Key Responsibilities:

  • Operational Planning & Risk Management: Stay ahead of potential risks by understanding operational planning and preparing options to address any challenges.
  • Operational Leadership: Work closely with teams on the day-to-day operations, ensuring they are set up for success.
  • Stakeholder Engagement: Build strong relationships with all departments, airlines, project teams, and key stakeholders to ensure open communication and a collaborative approach.
  • Incident Response: Step in when needed to provide guidance during incidents or performance challenges.
  • Change Management: Lead and manage operational changes that improve efficiency and customer experience.
  • Regulatory Compliance: Ensure that all operational changes and activities comply with relevant regulations and standards.

What We're Looking For:

  • Experience in Airport Operations: A strong understanding of airport protocols, procedures, and policies, with a focus on customer service and operational efficiency.
  • Leadership Skills: With a strong work ethic and a passion for success, you'll have experience leading and developing teams, offering guidance and support to help everyone grow and succeed.
  • Strong Communication: You're a natural communicator who can build relationships and keep everyone informed.
  • Decision-Making with Care: You are confident in making decisions under pressure, weighing up options and delivering the best solution for the operation and the customer experience.

Why Join Us?

  • Be a Key Part of Our Growth: This is a fantastic time to join Bournemouth Airport as we prepare for the exciting launch of Jet2 operations and continue our growth into Summer 2025 and beyond.
  • Work in a Collaborative Environment: You'll be part of a supportive team that's focused on delivering exceptional service and continuous improvement.

We estimate the salary for this position to be around £45,000-£60,000 per year, depending on experience.



  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Bournemouth Airport is seeking an experienced Airport Operations Manager to lead our Customer Service Leadership team during an exciting period of growth. As we prepare for the launch of Jet2 operations in Summer 2025, this role will play a key part in ensuring the smooth operation of the airport.Key Responsibilities:Operational Planning and Risk Management:...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Job OverviewBournemouth Airport is seeking an experienced Airport Operations Manager to lead our Customer Service Leadership team during an exciting period of growth. This role offers the opportunity to work in a collaborative environment, focused on delivering exceptional service and continuous improvement.About the RoleThis is a key position at Bournemouth...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Job Title: Airport Operations ManagerWe are seeking an experienced Airport Operations Manager to lead our facilities and maintenance team at Bournemouth Airport.As a key member of our airport operations team, you will be responsible for ensuring the smooth operation of our facilities and infrastructure. This includes managing minor works and capital...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Job DescriptionLead Engineering services at Bournemouth Airport, driving innovation in a dynamic environment. Strong technical background, exceptional leadership skills, and passion for delivering high-quality solutions required.Manage Engineering Services: Oversee safe, compliant, and efficient Engineering and Project services, ensuring optimal resource...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Job Title: Airport Asset Management DirectorWe are seeking an experienced Facilities & Maintenance Manager to oversee the smooth operation and maintenance of Bournemouth Airport. The successful candidate will lead a team to deliver minor works, capital projects, and asset management activities while maintaining high operational standards.About You:You have a...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Join us at Bournemouth Airport as a Head of Airport Services, playing a key role in driving the success of our business. This is an excellent opportunity to utilize your skills and experience in airport operations to lead our services team.About the Role:Job Summary: We are seeking a highly skilled and experienced professional to lead our services team.Main...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth International Airport Full time

    About the Role:">This role is a key part of our team at Bournemouth International Airport, ensuring the smooth operation of in-flight supplies and bond operations while adhering to strict regulatory standards. Our ideal candidate will be able to adhere to all regulatory processes, procedures, and contractual agreements, providing support during abnormal...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Bournemouth Airport Infrastructure LeadWe are seeking an experienced Infrastructure Lead to join our team at Bournemouth Airport, where you will play a key role in ensuring the smooth operation of our airport facilities and infrastructure.As an experienced professional, you will be responsible for managing minor works and capital projects, overseeing...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth International Airport Full time

    Airport Customer Service RoleWe are looking for an experienced and enthusiastic individual to join our airport customer service team as a Customer Service Advisor. In this role, you will be responsible for providing excellent customer service to passengers, handling their queries and concerns in a timely and professional manner.**Key Responsibilities...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth International Airport Full time

    Customer Service OpportunityWe are seeking a highly motivated and flexible individual to join our airport operations team as a Customer Service Advisor. As a key member of our team, you will provide exceptional customer service to passengers, handling their queries and concerns in a professional and courteous manner.**Job Responsibilities:**Flexible to work...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Become a key player in the success of Bournemouth Airport by joining our team as a Director of Airside Management. This is an excellent opportunity to utilize your skills and experience in airport operations to drive growth and improvement.About the Role:Job Summary: We are seeking a highly skilled and experienced professional to lead our airside management...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth International Airport Full time

    Company Overview:Bournemouth International Airport is a thriving hub of activity, with a growing passenger base and increasing demand for its services. Our goal is to provide an exceptional travel experience for our customers, and we're committed to investing in the best people and technology to make this happen.As a member of our team, you'll play a key...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Role DescriptionBournemouth Airport is seeking a highly skilled and experienced professional to join our Customer Service Leadership team as a Duty Management and Coordination Specialist. This is an exciting opportunity to work in a fast-paced environment and drive customer service excellence.The ideal candidate will have experience in Airport Operations,...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    **Job Overview**Bournemouth Airport is seeking an experienced Head of Engineering to lead our engineering services and drive innovation in a dynamic airport environment.This is an excellent opportunity for a skilled engineering professional with a strong technical background and exceptional leadership skills to make a significant impact at Bournemouth...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    About the RoleBournemouth Airport is seeking an experienced professional to lead our operational teams and drive customer service excellence. As an Airport Duty Management and Coordination Specialist, you will be responsible for guiding day-to-day activities, ensuring operational smoothness, and supporting the airport's growth.The ideal candidate will have...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    **About the Role**We are seeking a highly skilled Head of Engineering to join our team at Bournemouth Airport. The successful candidate will be responsible for leading our engineering services and driving innovation in a dynamic airport environment.Key Responsibilities:Oversee Engineering Services: Ensure that all engineering activities are carried out...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    About the RoleWe are seeking a highly motivated Duty Management Executive to join our team at Bournemouth Airport. As a Duty Management Executive, you will play a critical role in ensuring the smooth operation of airport services, while providing exceptional customer service.Key ResponsibilitiesIncident Response: Respond promptly and effectively to incidents...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Bournemouth Airport Facilities and Maintenance DirectorJoin our dynamic team at Bournemouth Airport as a Facilities and Maintenance Director, where you will play a critical role in ensuring the smooth operation of our airport facilities and infrastructure.As a senior leader, you will oversee the management of minor works and capital projects, including...


  • Bournemouth, Bournemouth, United Kingdom Bournemouth Airport Full time

    Bournemouth Airport seeks an experienced Head of Engineering to oversee its Engineering services and drive innovation.Key Responsibilities:Engineering Services Management: Lead a safe, compliant, and efficient range of Engineering and Project services.Budget Management: Prepare and manage operational and capital budgets to align with business...


  • Bournemouth, Bournemouth, United Kingdom Jet2 Full time

    Job OverviewWe are seeking a skilled and experienced Airport Customer Experience Manager to join our team at Jet2.com in Bournemouth. As a key member of our airport operations team, you will play a vital role in ensuring the delivery of exceptional customer service and safety standards.