Airport Customer Service Representative
4 days ago
We are seeking a highly motivated and flexible individual to join our airport operations team as a Customer Service Advisor. As a key member of our team, you will provide exceptional customer service to passengers, handling their queries and concerns in a professional and courteous manner.
**Job Responsibilities:**
- Flexible to work various shifts to accommodate flight schedules (days, evenings, nights, weekends, and holidays)
- Ability to travel to the airport at times where public transport is not available
- Must be able and willing to learn airline-specific computer systems
- Ability to follow processes and procedures and apply a flexible approach when required
- Passionate about customer service
**Benefits Package:**
- £89 per hour
- Opportunity for additional hours subject to requirements
- Free on-site parking whilst on duty
- Free Airport parking when you go on holiday (subject to availability)
- Discounts on Fred Olsen Holidays
- Discounts with Airport retailers
- Life Assurance
- Cycle scheme
- Comprehensive training package
- Fantastic career development opportunities
- Full uniform provided
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