Airport Customer Service Representative

4 days ago


Bournemouth, Bournemouth, United Kingdom Bournemouth International Airport Full time
Customer Service Opportunity
We are seeking a highly motivated and flexible individual to join our airport operations team as a Customer Service Advisor. As a key member of our team, you will provide exceptional customer service to passengers, handling their queries and concerns in a professional and courteous manner.

**Job Responsibilities:**
  • Flexible to work various shifts to accommodate flight schedules (days, evenings, nights, weekends, and holidays)
  • Ability to travel to the airport at times where public transport is not available
  • Must be able and willing to learn airline-specific computer systems
  • Ability to follow processes and procedures and apply a flexible approach when required
  • Passionate about customer service


**Benefits Package:**
  • £89 per hour
  • Opportunity for additional hours subject to requirements
  • Free on-site parking whilst on duty
  • Free Airport parking when you go on holiday (subject to availability)
  • Discounts on Fred Olsen Holidays
  • Discounts with Airport retailers
  • Life Assurance
  • Cycle scheme
  • Comprehensive training package
  • Fantastic career development opportunities
  • Full uniform provided


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