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Sales Operations Specialist

2 months ago

Keighley, Bradford, United Kingdom KONE Full time

Job Title: Sales Operations Specialist

The Sales Operations Specialist is integral to enhancing productivity and proactive sales processes at KONE. As a vital member of KONE's North and Midlands division, your main focus will be to facilitate sales initiatives, especially during the pre-sales stage of the sales process.

Key Responsibilities:

  • Support sales personnel with proposal submissions by collecting subcontractor estimates and essential third-party documentation.
  • Process credit verification requests.
  • Utilize tendering tools and customer relationship management (CRM) systems to assemble necessary documentation.
  • Collaborate with the sales team to ensure precise customer information is maintained in the CRM.
  • Partner with design engineers to confirm that appropriate solutions are delivered.
  • Produce Asset Management reports following surveys.

Customer Relationship Management:

  • Contribute to the cultivation of customer relationships, fostering loyalty and satisfaction.

Sales Pipeline Management:

  • Work alongside sales and operational teams to achieve results through orders and contracts.
  • Take responsibility for coordinating and submitting proposals.

Team Collaboration:

  • Engage with internal teams to promote effective collaboration.
  • Share best practices with colleagues to enhance overall performance.
  • Organize resources to meet both immediate and long-term objectives.

Required Skills and Experience:

  • Previous experience in Sales or Customer Service is preferred.
  • Proficiency in Microsoft Office applications and CRM software.
  • Strong organizational and administrative capabilities.
  • Excellent interpersonal and teamwork skills.
  • Effective communication skills in English, both written and verbal.
  • Keen attention to detail.

Benefits:

Competitive Salary, 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, Professional Development Opportunities, Life Assurance, Cycle to Work Scheme, KONE Discounts, Bonus.

Additional Information:

MOD - Modernization

For further details, please refer to our official website.