Technical Graduate Trainee

6 days ago

Northampton, Northamptonshire, United Kingdom The Graduate Full time

About The Graduate

The Graduate is a world-leading software house that specializes in developing innovative solutions for the education sector. Our mission is to empower students to achieve their full potential by providing cutting-edge technology that makes learning accessible and enjoyable.

Job Summary

We are seeking a highly motivated and talented Graduate Technical Trainee to join our development team. As a Graduate Technical Trainee, you will have the opportunity to work on a wide range of projects, including software development, technical support, and content building. You will be working closely with our experienced team of developers, project managers, and content developers to deliver high-quality solutions that meet the needs of our clients.

Key Responsibilities

  • Support the technical team in a wide range of tasks, including project coordination, testing, technical support, content building, and internal infrastructure support.
  • Work through the induction program and development modules to gain a deep understanding of our technology and processes.
  • Understand the requirements of technical projects and undertake all duties as assigned by the project manager.
  • Ensure all issues/bugs are logged into Jira to ensure there is a complete representation of work to be undertaken and fully explained.
  • Support project manager with changes to help files and website as required.
  • Add speech exceptions to files.
  • Provide technical support to customers via phone, email, online meetings, and webchat.
  • Deliver excellent levels of customer service that underpin the retention of and growth in loyal clients.
  • Follow test plans and provide feedback.
  • Carry out stress testing, performance testing, functional testing, and scalability testing as directed.
  • Add bugs/issues to Jira with clear explanations and steps to reproduce.
  • Review and test documentation.
  • Help troubleshoot issues as directed.
  • Conduct post-release/post-implementation testing.
  • Undertake day-to-day internal IT support, ensuring all are logged and time recorded.
  • Install and configure software and computer systems as directed.
  • Resolving logged tickets assigned to you in a timely manner.
  • Proactive support for users on a rolling program as directed.
  • Create resources, using content designed by Content Development, to quality standards and in line with agreed timescales.
  • Test curriculum-based applications using test plan templates to ensure quality standards are met.
  • Process graphics files and screenshots to support creation and uploading of resources for LearningGrids.
  • Understand the education market and work with other team members to understand why the software is used as well as how it is used.
  • Provide support for the UX/UI designer on market data and support them with any project reports or information needed.

Requirements

We are looking for a highly motivated and talented individual who has a degree in a STEM subject (ideally). You should have excellent communication skills, both written and verbal, and be able to work well in a team. You should also have a strong understanding of technical concepts and be able to learn quickly. Additionally, you should have a flexible approach to work and be able to adapt to changing priorities.

What We Offer

We offer a competitive salary of up to £24,000 per annum, 39 days' holiday (including bank holidays) plus 3 personal days, and a pension scheme with matched contributions up to 3% after the probationary period. We also offer full training on our bespoke software products and company procedures.

Interview Process

The interview process will consist of two stages. The first stage will be a Microsoft Teams video call, where you will be asked a series of questions to assess your soft skills. The second stage will be a face-to-face interview at our office, where you will be asked technical questions and will have the opportunity to demonstrate your skills in a practical setting.

  • Technical Graduate Trainee

    1 week ago

    Northampton, Northamptonshire, United Kingdom The Graduate Full time

    About The GraduateThe Graduate is a world-leading software house that specializes in developing innovative solutions for the education sector. Our company is committed to making a positive impact on the lives of children and young adults by providing them with the tools and resources they need to succeed.Job Title: Technical Graduate TraineeWe are seeking a...

  • Technical Graduate Trainee

    22 hours ago

    Northampton, Northamptonshire, United Kingdom The Graduate Full time

    About The Graduate The Graduate is an award-winning software house that has been making a significant impact in the education sector. With a strong commitment to innovation and excellence, they have developed a range of products that have revolutionized the way children learn. As a company, they believe that every child deserves the opportunity to reach...

  • Technical Graduate Trainee

    24 hours ago

    Northampton, Northamptonshire, United Kingdom The Graduate Full time

    About The Graduate The Graduate is an award-winning software house that has been making a significant impact in the education sector. With a strong commitment to innovation and excellence, they have developed a range of products that have revolutionized the way children learn. As a company, they believe that every child deserves the opportunity to reach...

  • Technical Graduate Trainee

    4 days ago

    Northampton, Northamptonshire, United Kingdom The Graduate Full time

    About The GraduateThe Graduate is a world-leading software house working across the education sector. We believe that every child deserves the opportunity to achieve their potential, and we're committed to creating innovative solutions to overcome literacy difficulties.Our MissionWe use our profits to develop new products that exploit the latest technologies...

  • Technical Graduate Trainee

    4 days ago

    Northampton, Northamptonshire, United Kingdom The Graduate Full time

    About The GraduateThe Graduate is a world-leading software house working across the education sector. We believe that every child deserves the opportunity to achieve their potential, and we're committed to creating innovative solutions to overcome literacy difficulties.Our MissionWe use our profits to develop new products that exploit the latest technologies...

  • Graduate Software Developer

    1 week ago

    Northampton, Northamptonshire, United Kingdom The Graduate Full time

    About The GraduateThe Graduate is a world-leading software house that specializes in developing innovative solutions for the education sector. Our mission is to empower students to achieve their full potential by providing cutting-edge technology that makes learning accessible and enjoyable.Job SummaryWe are seeking a highly motivated and talented Graduate...

  • Junior IT Specialist

    1 week ago

    Northampton, Northamptonshire, United Kingdom The Graduate Full time

    About The GraduateThe Graduate is a world-leading software house that specializes in developing innovative solutions for the education sector. Our company is committed to making a positive impact on the lives of children and young adults by providing them with the tools and resources they need to succeed.Job Title: Technical Graduate TraineeWe are seeking a...

  • Installation Engineer Trainee

    1 week ago

    Northampton, Northamptonshire, United Kingdom Bennett and Game Recruitment LTD Full time

    Job Description**Job Title:** Installation Engineer Trainee**Job Type:** Permanent, Full-time**Industry:** Technical Recruitment Agency**Company:** Bennett and Game Recruitment LTD**Location:** National (UK wide travel)**Job Summary:** We are seeking a highly motivated and detail-oriented Installation Engineer Trainee to join our busy team at Bennett and...

  • Installation Engineer Trainee

    6 days ago

    Northampton, Northamptonshire, United Kingdom Bennett and Game Recruitment LTD Full time

    Job Description**Job Title:** Installation Engineer Trainee**Job Type:** Permanent, Full-time**Industry:** Technical Recruitment Agency**Company:** Bennett and Game Recruitment LTD**Location:** National (UK wide travel)**Job Summary:** We are seeking a highly motivated and detail-oriented Installation Engineer Trainee to join our busy team at Bennett and...

  • Trainee Installation Specialist

    6 days ago

    Northampton, Northamptonshire, United Kingdom Bennett and Game Recruitment LTD Full time

    **Job Title:** Trainee Installation Engineer**Job Type:** Permanent, Full-time**Industry:** Technical Recruitment, Engineering**Company:** Bennett and Game Recruitment LTD**Location:** National, UK-wide travel required**Job Description:**We are seeking a highly motivated and enthusiastic Trainee Installation Engineer to join our busy team. As a Trainee...

  • Trainee Installation Specialist

    1 week ago

    Northampton, Northamptonshire, United Kingdom Bennett and Game Recruitment LTD Full time

    **Job Title:** Trainee Installation Engineer**Job Type:** Permanent, Full-time**Industry:** Technical Recruitment, Engineering**Company:** Bennett and Game Recruitment LTD**Location:** National, UK-wide travel required**Job Description:**We are seeking a highly motivated and enthusiastic Trainee Installation Engineer to join our busy team. As a Trainee...

  • Junior Technical Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Quest Employment Full time

    Trainee Site TechnicianLocation: Various locations across the UKWorking Hours: Full-time, 40 hours per week with paid overtimeShift: Morning shift, starting at 6amSalary: Competitive hourly rate with potential for increase after trainingContract Type: Temporary leading to PermanentAbout the Role:We are looking for a dedicated Trainee Site Technician to join...

  • Junior Technical Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Quest Employment Full time

    Trainee Site TechnicianLocation: Various locations across the UKWorking Hours: Full-time, 40 hours per week with paid overtimeShift: Morning shift, starting at 6amSalary: Competitive hourly rate with potential for increase after trainingContract Type: Temporary leading to PermanentAbout the Role:We are looking for an enthusiastic Trainee Site Technician to...

  • Project Management Trainee

    5 days ago

    Northampton, Northamptonshire, United Kingdom Coba IT Consultants Full time

    Job OpportunityCoba IT Consultants is seeking a highly motivated and detail-oriented individual to join our team as a Trainee Project Manager. As a key member of our global project team, you will have the opportunity to gain hands-on experience in project management, coordination, and support.Key Responsibilities:Project Support and Coordination: Assist in...

  • Project Management Trainee

    5 days ago

    Northampton, Northamptonshire, United Kingdom Coba IT Consultants Full time

    Job OpportunityCoba IT Consultants is seeking a highly motivated and detail-oriented individual to join our team as a Trainee Project Manager. As a key member of our global project team, you will have the opportunity to gain hands-on experience in project management, coordination, and support.Key Responsibilities:Project Support and Coordination: Assist in...

  • Business Development Trainee

    1 week ago

    Northampton, Northamptonshire, United Kingdom Pareto Full time

    Job OverviewPareto is seeking a highly motivated and ambitious individual to join our Sales team as a Trainee Account Manager. This is an excellent opportunity for a recent graduate or someone looking to start their career in sales and account management.Key ResponsibilitiesProcess new sales enquiries and handle customer queries in a professional and timely...

  • Technology Graduate Programme 2025

    4 days ago

    Northampton, Northamptonshire, United Kingdom Barclays Bank UK PLC Full time

    Job DescriptionPurpose of the RoleTo design, develop, and improve software solutions that provide business, platform, and technology capabilities for our customers and colleagues.Key ResponsibilitiesDesign and develop high-quality software solutions using industry-aligned programming languages, frameworks, and tools.Collaborate with cross-functional teams,...

  • Technology Graduate Programme 2025

    3 days ago

    Northampton, Northamptonshire, United Kingdom Barclays Bank UK PLC Full time

    Job DescriptionPurpose of the RoleTo design, develop, and improve software solutions that provide business, platform, and technology capabilities for our customers and colleagues.Key ResponsibilitiesDesign and develop high-quality software solutions using industry-aligned programming languages, frameworks, and tools.Collaborate with cross-functional teams,...

  • Trainee Project Coordinator

    6 days ago

    Northampton, Northamptonshire, United Kingdom Galliford Try Full time

    Apprentice Planner RoleAbout the Position: Galliford Try, a leading construction company, offers a unique opportunity to launch your career as an Apprentice Planner. This role is part of our award-winning Trainee Programme, designed to provide hands-on experience, technical skills development, and academic qualification attainment while working alongside...

  • Trainee Project Coordinator

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Galliford Try Full time

    Apprentice Planner RoleAbout the Position: Galliford Try, a leading construction company, offers a unique opportunity to launch your career as an Apprentice Planner. This role is part of our award-winning Trainee Programme, designed to provide hands-on experience, technical skills development, and academic qualification attainment while working alongside...