Store Operations Manager

4 weeks ago


Dudley, Dudley, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the store from the shop floor, ensuring that customers receive excellent service and that store operations run smoothly.

Key Responsibilities

  • Work in a fast-paced retail environment, providing exceptional customer service and ensuring that the store is well-stocked and clean.
  • Take ownership of running duty shifts, coordinating the team to deliver a high-quality shopping experience for customers.
  • Be there for customers, listening to their needs and helping to resolve any issues.
  • Look for ways to improve service, including coaching colleagues and providing feedback to the team.
  • Guide and support colleagues in-store, ensuring a safe and welcoming environment for customers and colleagues alike.
  • Maintain a great understanding of how the store is performing, and assist managers in delivering actions to improve store operations.
  • Lead from the front, setting a great example for colleagues and demonstrating a commitment to excellence.

What We Offer

As a Shift Leader at Tesco, you will receive a competitive rate of pay, starting from £14.28 an hour, with opportunities for increases based on location and skills. You will also have access to a range of benefits, including a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.

We are committed to supporting flexibility and work-life balance, offering 3 weeks' notice of scheduled shifts and a supportive environment for colleagues to thrive.

About Tesco

Tesco is a leading retailer, dedicated to providing excellent customer service and delivering high-quality products to our customers. We are proud to be a part of the Tesco team, working together to make a difference in our communities and delivering exceptional results.



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