Retail Store Manager

4 weeks ago


Dudley, Dudley, United Kingdom Aveda Full time
Aveda - Retail Store Manager - DudleyJob Summary: We are seeking a skilled Retail Store Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
Lead, coach, and develop a high-performing team of Sales Associates
Create and execute an agile business plan to recruit and retain customers
Develop and implement strategic targeting, impactful in-store events, and exceptional customer relationship management
Manage inventory, facilities, and cash reconciliation
Analyze sales data and set targets for the team

Requirements:
Proven retail management experience, preferably in cosmetics
Ability to provide inspirational, authentic, and personalized customer service
Previous business planning experience, including sales and customer service targets, sales analysis, and staff scheduling
Experience with retail operations, including inventory management and cash reconciliation
Proven track record of leading a team to achieve sales and customer service targets
Ability to work retail hours, including days, nights, weekends, and special events
Previous experience with retail point-of-sale software

About Aveda:
Aveda is an equal opportunities employer, committed to diversity and inclusion. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
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