Senior Retail Store Manager
4 days ago
Aveda is seeking an experienced and inspirational Senior Retail Store Manager to lead our team in Dudley. As a key member of our leadership team, you will be responsible for driving sales growth, delivering exceptional customer service, and fostering a positive work environment.
About the Role:- Estimated Salary: £25,000 - £35,000 per annum
- Job Type: Full-time
- Schedule: Variable shifts including days, nights, weekends, and special events
- Lead and develop a high-performing team of Sales Associates to achieve sales and customer service targets
- Develop and execute business plans to drive sales growth and improve operational efficiency
- Foster a positive and inclusive work environment that promotes teamwork and employee engagement
- Provide inspirational and personalized customer service to ensure customer satisfaction and loyalty
- Manage inventory, facilities, and cash reconciliation to maintain a clean and organized store environment
- Proven retail management experience preferably within cosmetics
- Ability to provide inspirational and authentic customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory management and facilities maintenance
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including variable shifts in a fast-paced work environment
We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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