Content Strategist

1 week ago

Salford, Salford, United Kingdom TalkTalk Telecom Full time
About the Role

We are seeking a highly skilled Content Strategist to join our team at TalkTalk Telecom. As a key member of our brand team, you will play a crucial role in helping us communicate more effectively both internally and externally.

Key Responsibilities
  • Develop and implement a proactive content strategy based on regular estate audits to identify a pipeline of required work.
  • Own the Tone of Voice and build advocacy as the champion of our brand voice.
  • Be the go-to person for content guidance and a wide range of copy requirements.
  • Interpret and respond to creative briefs and demonstrate an understanding of stakeholder requirements.
  • Define, plan, and execute a BAU content strategy based on regular estate audits to identify a pipeline of required work.
  • Own the positioning and messaging for the brand's portfolio of products, while effectively implementing across all necessary channels.
  • Test content using our in-house researchers to ensure the right content is shown in the right place in the best format.
  • Support the SEO team with copy/content requirements.
  • Support the web and UX/UI teams with copy/content requirements.
  • Support all business units with any copy requirements, inclusive of internal communications.
Requirements
  • 5+ years of experience in writing content, preferably in a tech environment.
  • Experience of working with UX designers, researchers, and product owners to deliver content that is consistent, engaging, and accessible.
  • Proficient in SEO copywriting.
  • Excellent written, verbal, and oral communication skills are essential.
  • Proactive approach to content management.
  • Keen eye for detail and accuracy.
  • Proven experience of agile working, comfortable in a fast-paced and dynamic environment.
  • Excellent stakeholder management.
About Us

We are a dynamic workplace that values diversity and inclusion. We are committed to creating a culture where you can truly be yourself. We are a Top 50 Inclusive Employer in the UK and we want our workplace to reflect the communities and customers we serve.

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