Sales Development Assistant
2 months ago
We are seeking a highly motivated and organized Sales Development Assistant to join our team at Grafton Group. As a key member of our sales and service operations, you will play a crucial role in supporting and optimizing our sales efforts.
Key Responsibilities- Customer Interaction and Support
- Act as the primary point of contact for customers, focusing on promoting sales and service.
- Address complex customer issues and complaints with a focus on resolution and customer satisfaction.
- Regularly review customer feedback and service metrics with Sales Development Managers to identify improvement opportunities and implement necessary changes.
- Sales Support and Coordination
- Work closely with the sales team to align service efforts with sales objectives and strategies.
- Support the sales team in managing customer accounts, processing orders, and tracking sales activities.
- Understand and encourage promotional activities that drive sales and improve service delivery.
- Process Improvement and Innovation
- With Sales Development Managers, evaluate and refine existing sales service processes to drive efficiency and effectiveness.
- Reporting and Performance Management
- Monitor and analyze your personal key performance indicators (KPIs) related to sales service, such as customer satisfaction, response times, and issue resolution metrics.
- Cross-Functional Collaboration
- Collaborate with our branch network to ensure cohesive and efficient service delivery.
- Customer Relationship Management
- Build and maintain strong relationships with key clients and stakeholders, ensuring their needs and expectations are met.
- Undertake administrative tasks related to staff and customer interactions, ensuring smooth operations and high-quality service delivery.
- Competitive Salary and Bonus Scheme
- Free Health Cash Plan
- Discounts and Offers at Thousands of Retailers
- Generous Staff Discount on All Products Sold in Store
- Competitive Company Pension Scheme
- Cycle to Work Scheme
- Holiday Buying
- Free Life Assurance
- Share Save Scheme
At Grafton Group, we are committed to providing our employees with opportunities for professional growth and development. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.
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Sidcup, Greater London, United Kingdom Selco Builders Warehouse Full time{"h1":{"text":"Sales Development Assistant Role at Selco Builders Warehouse"}},At Selco Builders Warehouse, we are seeking a highly motivated and organized Sales Development Assistant to join our team. As a Sales Development Assistant, you will play a crucial role in supporting and optimizing our sales and service operations.Sales Support and...
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Sidcup, Greater London, United Kingdom Selco Builders Warehouse Full time{"h1":{"text":"Sales Development Assistant Role at Selco Builders Warehouse"}},At Selco Builders Warehouse, we are seeking a highly skilled Sales Development Assistant to join our team. As a Sales Development Assistant, you will play a crucial role in supporting and optimizing our sales and service operations.Sales Support and CoordinationWork closely with...
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Sidcup, Greater London, United Kingdom Selco Builders Warehouse Full time{"h1":{"text":"Sales Development Assistant Role at Selco Builders Warehouse"}},At Selco Builders Warehouse, we are seeking a highly motivated and organized Sales Development Assistant to join our team. As a Sales Development Assistant, you will play a crucial role in supporting and optimizing our sales and service operations.Sales Support and...
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