Retail Team Lead

5 days ago


Leicester, Leicester, United Kingdom Primark Full time

Company Overview:


Primark is a global retailer with a focus on fast fashion and customer satisfaction.



Salary: £25,000 - £30,000 per annum



Job Description:


The Team Manager plays a crucial role in the success of our stores. As a key member of the management team, you will be responsible for leading your team to deliver exceptional customer experiences and driving sales growth.



Key Responsibilities:


• Collaborate with the management team to support the daily running of the store
• Responsible for an allocated section or department of your store, including commercial planning, stock management, and visual merchandising
• Oversee till areas and fitting rooms when required
• Organise and motivate your team of Retail Assistants, setting tasks daily and coaching them to provide an exceptional customer experience
• Drive your own development by taking advantage of our digital learning, apprenticeships, and career pathways



Requirements:


To succeed in this role, you will need:
• Leadership experience and coaching skills – ability to influence your team to communicate, engage, and challenge whilst keeping the customer at the forefront of your actions
• Driver of performance through commercial awareness and talent development
• Focus on building strong relationships to enhance employee culture and well-being
• Excellent organisational skills and the ability to problem-solve



Benefits:


We offer a range of benefits, including competitive salary, annual leave, and pension scheme. As a people-first culture, we prioritise employee well-being and provide opportunities for growth and development.



What You'll Bring:


Inspiring the team to deliver an amazing customer journey requires a bold team player who can take the reins. Here's what we need from you:
• A passion for retail and customer service
• Strong leadership and coaching skills
• Ability to drive performance and commercial awareness
• Excellent communication and interpersonal skills



About Primark:


At Primark, we strive to create an inclusive and diverse workplace where people can be themselves and thrive together. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, apply now to become a Team Manager with Primark.


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