Support Technician
4 days ago
We are seeking a skilled and proactive Support Technician to join our Maintenance Engineering team at Shirebrook. As a key member of our team, you will be responsible for providing maintenance support for distribution systems and equipment, ensuring efficient and reliable operations.
Key Responsibilities- Technical Support: Provide maintenance support for distribution systems, including conveyor belts, sorting machines, and automated storage systems. Work closely with the maintenance technicians and be able to work autonomously.
- Troubleshoot and Resolve Issues: Troubleshoot and resolve simple issues promptly to minimize downtime.
- Perform Regular Inspections: Perform regular inspections and preventive maintenance on distribution equipment with appropriate support where required.
- Ensure Compliance: Support in ensuring all equipment is maintained according to manufacturer guidelines and safety standards.
- Monitor Performance: Monitor the performance of distribution systems to identify potential issues.
- Report Irregularities: Report any irregularities or potential problems to the maintenance supervisor.
- Adhere to Regulations: Adhere to all health and safety regulations and company policies.
- Maintain Records: Maintain accurate records of maintenance activities and compliance checks.
- Education: GCSEs or equivalent. NVQ Level 1 in Electrical or Mechanical Maintenance desired, however not required, Information Technology, or a related field would be advantageous.
- Experience: Experience in a semi-skilled maintenance role, preferably within a distribution or logistics environment would be advantageous.
- Skills: Technical troubleshooting skills. Ability to work in confined spaces or at heights. Effective communication skills and the ability to work well in a team.
Along with your benefits package, we also offer a wide range of perks for our colleagues, including:
- Reward, Recognition and Opportunities: Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work.
- Fearless 1000: By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus.
- Frasers Festival: An event like no other, our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe.
- CEO Sessions: Once a quarter, we offer 20 employees the opportunity to attend our 'CEO Sessions' ran by our CEO and leadership team.
- Retail Reconnect: In order to build the planet's most admired and compelling brand ecosystem, all employees must understand our business, product and customers.
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