Technical Claims Specialist
3 days ago
**Job Overview**
Pertemps Bristol Commercial is seeking a Technical Claims Specialist to join their team in Bristol. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers.
As a Technical Claims Specialist, you will work directly under the Head of Claims, focusing on identifying information gaps, investigating claims, and guiding insureds and brokers towards optimal outcomes. You'll also collaborate in training and coaching other team members.
**Key Responsibilities:**
- Independently manage a full caseload of professional indemnity claims.
- Assist managers in supervising, identifying training needs, and delivering both individual and group training.
- Provide exceptional customer service, maintaining high standards as part of a market-leading claims function.
- Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies.
**Required Knowledge, Skills, and Experience:**
- Proven experience in handling technical claims with a deep understanding of relevant legislation and legal frameworks.
- Strong organisational abilities, able to prioritise effectively and deliver quality work under tight deadlines.
- Proficiency in Microsoft Office suite and experience with case management systems.
**Salary and Benefits:
We offer a competitive salary (£35,000 - £50,000 per annum) and a range of benefits, including Life Assurance, Group Personal Pension, Income Protection, Holiday Flex (Buy additional holidays), Cycling Scheme, Travel Insurance, Technology Offers, Discounted Gym Memberships, Dental Insurance, and Health Screening.
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