Professional Indemnity Claims Specialist

2 days ago


Bristol, Bristol, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

As a Professional Indemnity Claims Specialist at Hays Specialist Recruitment Limited, you will support our Top 100 client's national practice in Bristol, handling a caseload of professional indemnity claims across various delegated authority claims handling schemes offered to insurer clients.

Key Responsibilities
  • Defend claims on behalf of insurers against professionals including accountants, architects, engineers, solicitors, IFAs, and surveyors.
  • Deal with claims from initial notification through to settlement or until the matter falls outside of the claims handling scheme.
  • Review new claims, assessing liability and quantum, and conduct preliminary assessments of coverage.
  • Directly interact with clients, assisting them in responding to claims by drafting letters, approving correspondence, instructing experts, and conducting settlement negotiations.
Requirements for Success
  • Previous experience in handling professional indemnity claims and pre-litigation aspects of files.
  • Excellent written and verbal communication skills, along with a confident, assertive yet friendly telephone manner.
  • Prioritize a busy workload while meeting SLA deadlines.
  • Good IT literacy, including Microsoft Word and Excel.
  • Negotiating skills and willingness to find practical, innovative, and commercial solutions.
What We Offer

This role offers flexible and hybrid working options, making it an ideal opportunity for Claims Handlers based in the Southwest or looking to relocate to the region.

Estimated salary: £40,000 - £60,000 per annum.



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