Claims Resolution Specialist

2 days ago


Bristol, Bristol, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time
Job Title: Claims Resolution Specialist

Stride Resource Management Ltd is seeking a highly experienced Claims Resolution Specialist to handle and settle a diverse caseload of third-party liability claims.

The role focuses on establishing liability through thorough investigations, providing expert advice to policyholders within specified timeframes, and ensuring claims are handled efficiently in accordance with client service level agreements (SLAs) and key performance indicators (KPIs).

Main Responsibilities:

  • Establishing liability through detailed investigations
  • Supporting and advising clients on claims issues
  • Managing client relationships
  • Collaborating with colleagues from various business areas to ensure a thorough and efficient claims process

Requirements:

  • Experience across Employers', Public and Product Liability claims, including third-party Property Damage
  • Strong technical background within the adjusting or handling arena
  • Knowledge of the insurance market
  • Ability to write investigation reports
  • Proficiency in using scoping software and handheld devices
  • Excellent negotiation skills and a customer-first approach

Salary & Benefits:

  • A competitive salary ranging from £50,000 - £70,000 per annum
  • A comprehensive benefits package, including 26 days of holiday (with an extra day for your birthday), company car or car allowance, company pension, private healthcare, and dental plan


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