Technical Claims Expert

1 month ago


Bristol, Bristol, United Kingdom Pertemps Bristol Commercial Full time

Job Title: Technical Claims Handler

Pertemps Bristol Commercial is seeking a skilled Technical Claims Handler to join our team.

The estimated salary for this role is £45,000 - £55,000 per annum.

Job Description:

We are looking for a motivated and experienced individual to manage technical caseloads of professional indemnity claims. As a Technical Claims Handler, you will be responsible for ensuring excellent service delivery to policyholders and precise reporting to insurers.

Your key responsibilities will include:

  • Independently managing a full caseload of professional indemnity claims;
  • Assisting managers in supervising, identifying training needs, and delivering both individual and group training;
  • Providing exceptional customer service, maintaining high standards as part of a market-leading claims function;
  • Adhering to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies;
  • Investigating insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority;
  • Managing panel solicitors and reporting to insurers on policy cover and claims outside the delegated authority;
  • Maintaining the integrity, accuracy, and quality of data on the electronic case management system.

Requirements:

  • Proven experience in handling technical claims with a deep understanding of relevant legislation and legal frameworks;
  • Strong organisational abilities, able to prioritise effectively and deliver quality work under tight deadlines;
  • Proficiency in Microsoft Office suite and experience with case management systems.

Benefits:

  • Competitive salary;
  • Life Assurance;
  • Group Personal Pension;
  • Income Protection;
  • Holiday Flex;
  • Cycling Scheme;
  • Travel Insurance;
  • Technology Offers;
  • Discounted Gym Memberships;
  • Dental Insurance;
  • Health Screening.


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