Claims Manager

2 days ago


Bristol, Bristol, United Kingdom Woodgate And Clark Limited Full time

We are seeking an experienced Claims Manager to join our team at Woodgate & Clark Limited. As a key member of our claims department, you will be responsible for managing a range of property claims effectively, providing exceptional service delivery within client SLAs.

The ideal candidate will have a proven record of managing a mixed portfolio of claims autonomously and demonstrate excellent customer service skills. You will work closely with our colleagues to provide expert advice and guidance on claims-related matters, ensuring that all activities and decisions improve the service provided for clients.

A competitive base salary of £60,000 per annum is offered, plus bonus based on your level of experience and qualifications. Contributory Company Pension, Car or Car Allowance options, Life assurance x 4 annual basic salary, 25 days holiday with purchase/buy back scheme, Employee assistance programme to support your well-being, and various discounts on lifestyle benefits are also included in the compensation package.

About the Role:
  • Investigate and manage property claims, ensuring exceptional and consistent technical quality is maintained throughout the lifecycle of each claim
  • Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum, and future actions
  • Instruct and control claim-related experts as appropriate
  • Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required
  • Calculate and agree settlement of claims, and prepare final reports
  • Develop and nurture working relationships with existing clients and exceed their expectations

Ideally be ACILA qualified or working towards qualification.



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