Event Coordinator

5 days ago

London, Greater London, United Kingdom CH&CO Full time

Job Summary

The Event Coordinator - Sales and Operations will be responsible for handling all event enquiries, responding to inquiries using response templates, and managing all enquires in a timely manner. The successful candidate will also be responsible for maintaining accurate communication, undertaking guest show rounds, and discussing and confirming all booking details with guests.

Key Responsibilities

  • Handle all event enquiries and respond to inquiries using response templates
  • Manage all enquires in a timely manner and maintain accurate communication
  • Undertake guest show rounds to sell the venue and discuss and confirm all booking details with guests
  • Minimise costs and maximise revenue through commercial acumen
  • Sell the venue space to ensure a maximum yield of the diary
  • Follow up on all enquires and ensure the Sales Pipeline is accurately maintained
  • Work with team members to achieve sales weekly/monthly targets
  • Upsell to clients as appropriate and maintain a good knowledge of EY key clients and industry trends
  • Be present for key events to liaise between the guest and the hospitality operations team
  • Discuss all special event requirements with relevant departments
  • Communicate all event detail on a weekly basis and update daily to all departments with any changes
  • Ensure that all company documentation is completed in an accurate and timely manner
  • Ensure all events are billed promptly, accurately and charged to the correct account codes
  • Carry out any reasonable management request and receive and implement any training required
  • Undertake specific projects when asked by management
  • Be trained in the event booking system and accurately place clients and event information into relevant booking systems
  • Relieve and assist in other areas within the unit or other establishments

What's in it for you?

Working with CH&CO has its perks. People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Private medical eligibility
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • Holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers
  • Cycle to work scheme

CH&CO officially formed part of CH&CO Catering Group Ltd in 2021.

Our Values

We are committed to our values of Partnerships, Innovation, Integrity, Quality, and Fun.

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