Technical Claims Specialist

5 days ago


Ipswich, Suffolk, United Kingdom WTW Full time

**Key Responsibilities**

  1. Claims Allocation: Manage a designated allocation of low-value claims, ensuring efficient handling and resolution.
  2. Insurance Industry Knowledge: Possess a solid understanding of the Insurance Industry and claims handling processes, staying up-to-date with industry developments.
  3. Team Collaboration: Work collaboratively with colleagues to monitor key client outcomes, taking proactive measures to meet pre-defined service standards.
  4. Compliance and Governance: Adhere to WTW's financial processes, reserving processes, and authority guidelines, ensuring compliance at all times.
  5. Client Support: Provide exceptional support to clients, responding to day-to-day queries in a timely and professional manner, aligned with WTW's values.
  6. Audit and Compliance: Participate in the audit process, ensuring seamless compliance with all relevant regulations and standards.
  7. Continuous Improvement: Contribute to the Continuous Improvement Forum, driving initiatives to enhance processes and service delivery.

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