Executive Director of Service Development

1 week ago


Croydon, Greater London, United Kingdom CityWorx Full time
Job Overview

CityWorx is partnering with a leading children's care provider to recruit an ambitious Operations Manager/Responsible Individual. This pivotal role will oversee three established residential services, shaping the strategic development of new services in South London, Surrey, or further south.

The successful candidate will have a deep knowledge of these areas, ready to make a real impact in the children's care sector. They will develop and implement Ofsted registration for selected properties, lead the planning and delivery of sustainable services across the region, and drive strategic aims to maximize positive outcomes for young people and stakeholders.

Key Responsibilities
  • Promote high standards of care in line with regulatory bodies.
  • Register as the Responsible Individual with Ofsted for both operational and new homes.

You will monitor, coach, and support Registered Managers to reach their full potential, ensuring that the homes deliver high levels of service and remain compliant with health and safety regulations and other relevant frameworks. You will manage services within budgetary constraints, ensuring financial viability while exceeding key performance indicators.

This includes proactively reducing vacancies, increasing occupancy, and managing the opening of new homes to grow the business and increase revenue without compromising care standards.

About the Role

This is an exciting opportunity to work with a leading children's care provider, shaping the future of residential services in South London, Surrey, or further south. As an Operations Manager/Responsible Individual, you will be responsible for overseeing three established residential services, developing and implementing Ofsted registration, and leading the planning and delivery of sustainable services across the region.

You will have a deep knowledge of the local area, ready to make a real impact in the children's care sector. You will work closely with Registered Managers, coaching and supporting them to reach their full potential, and ensuring that the homes deliver high levels of service and remain compliant with regulatory requirements.


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