Luxury Hotel Linen Operations Director

7 days ago


London, Greater London, United Kingdom HSH Group The Peninsula Hong Kong Full time

The HSH Group / The Peninsula Hong Kong is seeking a seasoned professional to lead its linen operations as a Laundry Manager. This esteemed role offers the ideal candidate an opportunity to showcase their leadership skills, drive sustainable service standards, and manage high-quality linen, guest laundry, and staff uniforms.

As Laundry Manager, you will be responsible for managing quality control, upkeep of linen, guest requests, uniforms, laundry areas, and relationships with outsourced companies. Your expertise in luxury hotel management, combined with strong financial acumen, will enable you to deliver exceptional results and make informed decisions.

We offer a highly competitive market-leading salary of around $80,000 - $120,000 per annum, inclusive of service charge, attractive benefits, and enhanced company contributions on pension plans, medical cash plans, and life insurance. Our team members also enjoy access to state-of-the-art facilities and healthy food options, creating a positive work environment that fosters growth and well-being.

Key Responsibilities:

  • Lead a motivated team to achieve high sustainable service standards
  • Manage quality control, upkeep of linen, guest requests, uniforms, and laundry areas
  • Develop and maintain relationships with outsourced companies
  • Maintain accurate records and reports

Requirements:

  • At least 3 years' experience as a Laundry Manager in luxury hotels
  • Strong leadership and communication skills
  • Excellent problem-solving and analytical abilities
  • Familiarity with laundry operations and quality control processes

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