Store Manager Assistant

3 weeks ago


Longford, Telford and Wrekin, United Kingdom Jo Malone London Full time
Assistant Store Manager - Prestige BeautyJob Summary: Jo Malone London is seeking an ambitious and high-performing Assistant Store Manager to play a leading role in the success of our store. This dynamic individual will support the Store Manager in leading, coaching, and developing our team of Sales Associates to achieve sales, customer service, and operational targets.

Key Responsibilities:
• Lead and coach a team of Sales Associates to achieve sales and customer service targets.
• Assist the Store Manager in maintaining a positive and productive work environment, ensuring excellent customer service standards are met.
• Manage inventory, cash reconciliation, and other retail operations as needed.
• Provide inspirational, authentic, and personalized customer service.
• Collaborate with the Store Manager to develop and implement sales strategies and promotions.

Requirements:
• Proven retail experience, preferably within the cosmetics industry.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience, including inventory management and cash reconciliation.
• Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software and proficient in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

About Us:
Estee Lauder Companies is an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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