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Deputy Store Manager

1 month ago

Longford, Telford and Wrekin, United Kingdom MONSOON Full time

About the Role:

We are seeking an experienced Deputy Store Manager to join our team at our Heathrow Airport Accessorize Store. As a key member of our store management team, you will be responsible for delivering exceptional customer service, driving sales, and leading a high-performing team.

Key Responsibilities:

  • Support the store manager in driving the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values, and ensuring your store is delivering an exceptional customer experience.
  • Generate profit through exceeding your KPIs, keeping P&L and controllable costs in line with budget, and maximising local market opportunities.
  • Ensure your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
  • Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
  • Promote and deliver piercing services to our customers, working closely with your team to deliver an exceptional customer experience.
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
  • Ensure an inclusive environment, promoting equality and kindness with your team.

What We Offer:

  • A competitive salary and exciting bonus scheme.
  • A staff uniform allowance, enabling you to have fun wearing our accessories.
  • Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home.
  • An additional day's holiday to celebrate your birthday.

About Us:

At Monsoon Accessorize, we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.