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Customer Insights Analyst

2 months ago

London, Greater London, United Kingdom Aviva Full time
About the Role

We are seeking a highly skilled Customer Insights Analyst to join our Aviva team. As a key member of our Customer Science team, you will play a critical role in helping us understand our customers better and inform business decisions.

Key Responsibilities
  • Design and embed innovative data science solutions to drive business outcomes
  • Partner with business stakeholders to deliver high-quality analytics and insights
  • Collaborate with AI/ML colleagues to generate actionable customer insights and recommendations
  • Develop and maintain large datasets for analytics purposes
Requirements
  • Educated to degree or post-graduate level in a numerate/programming-oriented subject
  • Proven experience in programming languages such as SQL or Python
  • Passionate about using customer data and advanced analytics expertise to drive business outcomes
  • Positive, can-do attitude with a proactive approach and great team player skills
What We Offer
  • Starting salary between £40,000 - £55,000 (depending on skills, experience, and qualifications)
  • Bonus opportunity - 8% of annual salary
  • Generous pension scheme - Aviva will contribute up to 14%
  • 29 days holiday plus bank holidays, and flexible benefits to suit you
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
About Aviva

We are an inclusive and welcoming company, committed to diversity and equality. We want applications from people with diverse backgrounds and experiences. We flex locations, hours, and working patterns to suit our customers, business, and you.