Customer Service Trade Advisor
4 weeks ago
About JP Corry
We are a leading supplier of building materials, committed to delivering exceptional customer service and supporting the growth of our customers' businesses.
Job Summary
We are seeking a highly motivated and enthusiastic Trade Counter Customer Service Advisor to join our team in Castledawson. As a key member of our sales team, you will be responsible for providing outstanding customer service, identifying sales opportunities and contributing to the achievement of sales and profit targets.
Main Responsibilities
- Provide exceptional customer service to all customers, both face-to-face and over the phone.
- Build relationships with customers and identify sales opportunities for our full range of products.
- Provide realistic quotations to meet both customer and business needs.
- Maintain a high standard of good housekeeping throughout the store.
- Ensure accurate and efficient cash transactions, refunds and till processes.
Requirements
- A passion for delivering first-class customer service experience.
- Proven experience within a face-to-face sales and customer service based role.
- Strong communication and interpersonal skills to work effectively as part of a team.
- Proficient in the use of IT and have good computer literacy and telephone skills.
- Web sales, e-commerce and social media experience is ideal.
Benefits
- A competitive salary of £25,000 - £30,000 per annum.
- A generous annual leave scheme of 34 days per year pro rata inc statutory holidays.
- The opportunity to build your own benefits package and tailor it to suit your needs.
- Enhanced maternity, paternity and adoption pay.
- Training opportunities, development and career growth.
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