Customer Service Trade Advisor

4 weeks ago


Magherafelt, United Kingdom JP Corry Full time

About JP Corry

We are a leading supplier of building materials, committed to delivering exceptional customer service and supporting the growth of our customers' businesses.

Job Summary

We are seeking a highly motivated and enthusiastic Trade Counter Customer Service Advisor to join our team in Castledawson. As a key member of our sales team, you will be responsible for providing outstanding customer service, identifying sales opportunities and contributing to the achievement of sales and profit targets.

Main Responsibilities

  • Provide exceptional customer service to all customers, both face-to-face and over the phone.
  • Build relationships with customers and identify sales opportunities for our full range of products.
  • Provide realistic quotations to meet both customer and business needs.
  • Maintain a high standard of good housekeeping throughout the store.
  • Ensure accurate and efficient cash transactions, refunds and till processes.

Requirements

  • A passion for delivering first-class customer service experience.
  • Proven experience within a face-to-face sales and customer service based role.
  • Strong communication and interpersonal skills to work effectively as part of a team.
  • Proficient in the use of IT and have good computer literacy and telephone skills.
  • Web sales, e-commerce and social media experience is ideal.

Benefits

  • A competitive salary of £25,000 - £30,000 per annum.
  • A generous annual leave scheme of 34 days per year pro rata inc statutory holidays.
  • The opportunity to build your own benefits package and tailor it to suit your needs.
  • Enhanced maternity, paternity and adoption pay.
  • Training opportunities, development and career growth.


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