Housekeeper Liaison Officer

1 month ago


Essex, United Kingdom Sanctuary Group Full time

Company Overview:

Sanctuary Group is a leading provider of housing, care, and support services. Our mission is to empower individuals to live independently by delivering high-quality services that cater to their unique needs.

Salary: £12.19 per hour

Job Description:

We are seeking an experienced Concierge to join our team at Bromfield House, Saffron Walden. The successful candidate will be responsible for providing exceptional customer service, handling queries, and ensuring the smooth operation of our residential scheme.

Key Responsibilities:

  • Developing good relationships with customers and helping them develop life skills
  • Handling occasional emergency/challenging situations
  • Going above and beyond to provide an excellent service
  • Occasionally organising and running social activities
  • Some health and safety responsibilities, e.g. fire safety checks
  • Ensuring the security of the service is maintained

Requirements:

  • Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse
  • Previous experience working under challenging circumstances
  • Ability to use IT systems confidently

Benefits:

  • A competitive hourly rate of £12.19
  • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities


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