Front Office Supervisor
4 weeks ago
Job Description: As a Front Office Supervisor, you will play a vital role in ensuring the smooth operation of hotel front desk activities. This includes managing room assignments, handling guest inquiries, and maintaining accurate records.
Responsibilities:
- Coordinate with housekeeping and maintenance teams to ensure timely delivery of guest requests.
- Manage cash handling and credit transactions accurately and efficiently.
- Respond to guest complaints and concerns in a professional and courteous manner.
- Monitor and analyze guest feedback to identify areas for improvement.
What We Offer:
- A competitive salary range of $50,000 - $60,000 per annum.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment that values teamwork and collaboration.
About Us: At Accor Hotels, we are committed to delivering exceptional guest experiences through our dedicated team members. If you are passionate about hospitality and customer service, we invite you to join our team as a Front Office Supervisor.
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