Night Operations Manager
1 month ago
{"Overview": "We are seeking a highly skilled Night Manager to oversee the Front of House night operations at The May Fair Hotel, A Radisson Collection Hotel. As a Night Manager, you will be responsible for ensuring the smooth running of the night operation, delivering a high level of service, and maintaining night security and guest safety.
Key Responsibilities:
* Ensure the FOH team follows all correct reception and night audit procedures as per company brand standards.
* Verify that all accommodation postings are correct and implement backup procedures.
* Lead the night team to establish a highly motivated and winning team.
* Maintain night security and guest safety at all times during the night operation.
Requirements:
* Proven track record of overseeing a busy reception at night or hotel duty management experience.
* Excellent leadership skills, attention to detail, and customer service skills.
* Impeccable command of the English language, both written and spoken.
What We Offer:
* Competitive salary
* 28 days holiday per annum, including Bank Holidays, increasing with long service
* Complimentary hot meals, salad bar, and unlimited beverages provided daily
* Recommend a Friend Scheme of up to £500 per friend recommended
* Annual complimentary night stays within our hotels
* Preferential accommodation rates for all Edwardian Hotels for hosts, their family, and their friends
* Access to a discount platform for all popular stores and outlets
* Auto-enrolment into our company pension scheme
* Regular social events across all hotels
* Annual company recognition events held in January each year
* Wellbeing champions across all of our hotels
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
About The May Fair Hotel:
We are a 5-star hotel located in the heart of London, offering a unique and luxurious experience to our guests. Our team is passionate about delivering exceptional service and creating unforgettable memories for our guests.
If you are a motivated and experienced Night Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.
Please note that all applicants must be eligible to live and work in the UK.
Contact Information:
For more information about this role, please contact our HR department.
We look forward to hearing from you
Best regards,
The May Fair Hotel Team
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