Night Operations Manager

3 weeks ago


London, Greater London, United Kingdom Hyatt Corporation Full time

Job Summary

The Night Manager is responsible for overseeing all hotel operations during the night shift to ensure guest satisfaction and safety.

Key Responsibilities

  1. Direct and oversee all hotel operations during the night shift.
  2. Check accommodation and ensure special requests are carried out accordingly.
  3. Maintain a professional and high-quality service-oriented environment.
  4. Act as manager on duty for the hotel, dealing with complaints, problem-solving, and disturbances.
  5. Manage the night shift in the department, ensuring all employees perform their tasks and coordinate Front Office activities with other departments.
  6. Participate in the decision-making process on guest relocation for nights when overcapacity.
  7. Ensure the accurate completion of the daily night audit in a timely fashion.

About Hyatt Regency London Blackfriars

Hyatt Regency London Blackfriars is a five-star hotel located directly outside Blackfriars station, offering 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants, and 1 signature bar.

Our Values

At Hyatt, we care for people so they can be their best. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing guide our actions and decisions.

Join Our Team

As a Night Manager at Hyatt Regency London Blackfriars, you will be part of a diverse and inclusive team that values individuality and celebrates differences.



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