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Retail Security Specialist

1 month ago

Manchester, New Hampshire, United Kingdom Waterstones Full time

We are seeking a skilled Retail Security Specialist to join our dynamic team at Waterstones in Manchester. As a key member of our Loss Prevention department, you will play a critical role in protecting our colleagues, customers, property, and business.

About the Role

This exciting opportunity involves working across multiple stores on Deansgate, The Arndale, Trafford Centre, and Salford. You will be responsible for partnering with internal stakeholders to ensure the effective use of physical security equipment, investigating workplace incidents, and advising teams on how to respond to potential threats.

  • Investigate reported thefts, data breaches, and missing stock to identify and apprehend offenders, building strong cases for prosecution.
  • Analyse trends and similarities across active cases using data and in-store intelligence, collaborating with the wider LPI team to share information and best practices.
  • Identify potential risks and losses, developing strategies to reduce shrinkage in your designated area.
  • Cultivate a culture of security awareness among store teams, providing guidance and coaching on best practices.
  • Develop strategic plans to mitigate key risks within the business, presenting findings to the LPM for agreement.
  • Establish professional relationships with internal stakeholders, law enforcement, and external agencies to enhance security measures.

The ideal candidate will have significant experience in shrink reduction and crime resolution, with a deep understanding of loss prevention policies and practices. Strong IT skills, case-building expertise, and knowledge of industry-standard investigation techniques are also essential.

What We Offer

In return for your expertise and enthusiasm, we offer a competitive salary of £40,000 - £50,000 per annum, depending on experience. You will also benefit from our excellent discount scheme, allowing you to enjoy exclusive offers in our shops and online.