Customer Experience Ambassador

2 months ago


Tunbridge Wells, Kent, United Kingdom Three Full time
About Three

At Three, we're committed to delivering better connectivity every day for every customer. Our vision is to be the best mobile network in the UK, and we're looking for talented individuals to join our team.

Job Description

Key Responsibilities:

  • Provide exceptional customer service, ensuring every customer leaves our stores happy and satisfied.
  • Work collaboratively with the team to achieve sales targets and deliver excellent customer experiences.
  • Stay up-to-date with our products and services, and use this knowledge to sell our amazing state-of-the-art products and services to customers.
  • Resolve customer queries efficiently and effectively, providing solutions that meet their needs.
  • Work a flexible schedule, including weekends, to meet the needs of our customers.

What We Offer:

  • A competitive hourly rate of £12.
  • A brand new smartphone on an Unlimited data plan.
  • An on-target bonus of 25%, paid out monthly based on store performance.
  • Individual bonus accelerators for high performers.
  • Great discounts with our Perks at Work scheme.
  • Excellent training courses and career development opportunities.

Requirements:

  • Experience in a customer-facing role.
  • Excellent communication skills.
  • A willingness to learn and adapt to new situations.

Why Join Three?

We're a diverse and inclusive company, and we value everyone for who they are and what they bring to the table. We're committed to equality in employment and growing a diverse workforce. We're a Disability Confident Committed Employer, and we're happy to make reasonable adjustments to support our candidates throughout the interview process.



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