Customer Service Ambassador
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As the public face of our properties, you will provide a warm and welcoming experience for our visitors, answering their questions and ensuring they have a memorable visit.
Key Responsibilities:
- Deliver exceptional customer service, responding to visitor queries and providing information about the property.
- Work collaboratively with the Welcome Manager and other team members to ensure a seamless visitor experience.
- Be adaptable and flexible, with a positive attitude and a willingness to learn new skills.
What We Offer:
- A competitive salary and benefits package, including a substantial pension scheme and free entry to National Trust places.
- Opportunities for professional development and growth within the organization.
- A dynamic and supportive team environment, with a focus on delivering excellent customer service.
Requirements:
- Excellent communication and interpersonal skills.
- A customer-focused approach, with a strong understanding of the importance of great service.
- Ability to work independently and as part of a team.
- Flexibility and adaptability, with a willingness to learn new skills.
How to Apply:
Please submit your application, including your cover letter and CV, to [insert contact information]. We look forward to hearing from you
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