Customer Service Ambassador

2 weeks ago


Tunbridge Wells, Kent, United Kingdom National Trust Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As the public face of our properties, you will provide a warm and welcoming experience for our visitors, answering their questions and ensuring they have a memorable visit.

Key Responsibilities:

  • Deliver exceptional customer service, responding to visitor queries and providing information about the property.
  • Work collaboratively with the Welcome Manager and other team members to ensure a seamless visitor experience.
  • Be adaptable and flexible, with a positive attitude and a willingness to learn new skills.

What We Offer:

  • A competitive salary and benefits package, including a substantial pension scheme and free entry to National Trust places.
  • Opportunities for professional development and growth within the organization.
  • A dynamic and supportive team environment, with a focus on delivering excellent customer service.

Requirements:

  • Excellent communication and interpersonal skills.
  • A customer-focused approach, with a strong understanding of the importance of great service.
  • Ability to work independently and as part of a team.
  • Flexibility and adaptability, with a willingness to learn new skills.

How to Apply:

Please submit your application, including your cover letter and CV, to [insert contact information]. We look forward to hearing from you



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