Customer Service Ambassador

4 weeks ago


Tunbridge Wells, Kent, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Team Member at Hollywood Bowl Group. As a Team Member, you will be at the forefront of delivering exceptional customer service and creating lasting memories for our customers.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive experience for every customer
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Support the smooth operation of the bowling centre, including maintaining a clean and safe environment
  • Participate in ongoing training and development to enhance skills and knowledge
What We Offer
  • A competitive hourly rate, with the opportunity to earn extra 50p per hour
  • Access to apprenticeship programmes and in-house management training
  • Optional pension plan and additional holiday entitlement
  • Ongoing training and development, with opportunities for career progression
Requirements
  • Great customer service skills, with the ability to communicate effectively at all levels
  • High energy and a positive attitude, with the ability to work in a fast-paced environment
  • Flexibility with working hours and shift patterns
  • Basic literacy and numeracy skills
About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, with 74 centres across the UK and 13 centres in Canada. We are passionate about bringing families and friends together for affordable fun and healthy competition.

We value diversity and inclusion, and are committed to creating a working environment that promotes equal opportunities. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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