Business Telephone Interviewer
4 days ago
Overview
The Office for National Statistics (ONS) is a leading national statistical institute, producing official statistics in the UK. We aim to provide high-quality data that supports informed decision-making.
Salary
An estimated salary of £28,000-£30,000 per annum, depending on experience and location.
Job Description
We are seeking skilled Business Telephone Interviewers to join our team within the Social Survey Collection department. As a key member of our team, you will be responsible for conducting telephone interviews with members of the public to collect data for various social surveys.
Responsibilities
- Contact and call respondents to complete designated social surveys over the telephone.
- Ask questions as worded, adhering to the Standard Method of Interviewing.
- Work collaboratively with colleagues across the Telephone Operations Community.
Requirements
- Ability to follow a script and accurately record data.
- Self-disciplined, self-motivated, and able to work without constant supervision.
- Excellent communication skills and ability to engage with people from diverse backgrounds.
- Proficient in IT skills, with experience in using Word and Excel.
Benefits
We offer a range of benefits, including a competitive salary, contributory pension scheme, and access to training and development opportunities.
Inclusion & Accessibility
At ONS, we strive to create an inclusive environment where all employees can thrive. We are committed to equal opportunities and welcome applications from diverse candidates.
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