Dining Room Attendant

4 weeks ago

Stansted Mountfitchet, United Kingdom Novotel London Stansted Airport Full time

About the Role

We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Novotel London Stansted Airport. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities

  • Welcome guests and promptly attend to tables, ensuring a warm and welcoming atmosphere.
  • Take guests' food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate.
  • Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations.
  • Raise bills and take payment, ensuring accuracy and efficiency.
  • Ensure that the restaurant is set up and ready for each service period, maintaining high standards of cleanliness and presentation.

Requirements

  • Providing high-quality service and attention to detail comes naturally to you.
  • You have a smart and professional appearance, with excellent communication skills.
  • You are able to remain calm under pressure, with a positive and proactive approach to your work.
  • You value being part of a team and supporting your colleagues, with a strong commitment to delivering exceptional customer service.

What We Offer

We offer a competitive salary, plus service charge, and a range of benefits, including:

  • 28 days holiday, enhanced after 5 years of service.
  • Staff accommodation available, with a monthly rent of £303.
  • Free meals on duty.
  • Uniform provided.
  • Discounted employee friends and family rates at Arora Hotels.
  • Food and beverage discounts.
  • Christmas gifts and employee parties.
  • Introduce a friend scheme.
  • Cycle to work scheme.
  • UK attraction discounts at Merlin Entertainments.
  • Taste card.
  • Life assurance scheme.
  • Wage stream.
  • Employee assistance programme.
  • Arora star employee recognition.
  • Long service recognition award.

About Us

Novotel London Stansted Airport is a stylish hotel, just a short shuttle ride from the airport. It features 250 bedrooms and offers a great all-day dining restaurant, café, and bar. Our four-star hotel includes eight meeting rooms that can comfortably accommodate up to 250 guests. It also provides fitness facilities and ample parking for both guests and employees.

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