Dining Room Attendant

4 weeks ago


Stansted Mountfitchet, United Kingdom Novotel London Stansted Airport Full time

About the Role

We are seeking a skilled Dining Room Attendant to join our team at Novotel London Stansted Airport. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere in our restaurant.

Key Responsibilities

  • Welcome guests and promptly attend to tables.
  • Take guests' food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate.
  • Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations.
  • Raise bills and take payment.
  • Ensure that the restaurant is set up and ready for each service period.
  • Take responsibility for ensuring the overall cleanliness of the restaurant and bar area.

Requirements

  • Providing high quality service and attention to detail comes naturally to you.
  • A smart and professional appearance.
  • Strong communication skills.
  • The ability to remain calm whilst under pressure.
  • You value being part of a team and supporting your colleagues.
  • Most of all, you will have an approachable, positive, and proactive manner.

What We Offer

We offer a competitive salary, plus service charge, and a range of benefits including holiday entitlement, staff accommodation, and opportunities for career progression.


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