Mortgage Associate
2 weeks ago
About the Role
We are seeking a talented and customer-focused individual to join our Mortgage team as a Customer Service Officer - Mortgage Associate. This is a full-time role that offers a competitive starting salary of £23,205 and the opportunity to work in a hybrid environment in Leeds.
Key Responsibilities
- Engage with customers over the telephone, using strong verbal skills to build meaningful relationships and provide a superior service.
- Adhere to call processes, procedures, and guidelines to ensure a seamless customer experience.
- Deliver outstanding customer service by successfully responding to questions and queries, demonstrating a passion for helping customers.
- Meet operational key performance metrics and contribute to the team's success.
- Bring a positive and humorous approach to the role, making it a pleasure to work with customers and colleagues alike.
Requirements
We are looking for individuals who are driven, passionate about customer service, and eager to succeed in their role. While formal qualifications are not required, we value candidates with excellent communication skills, effective problem-solving abilities, and a willingness to learn and grow with our business.
What We Offer
At HSBC, we are committed to creating diverse and inclusive workplaces. We welcome applications from individuals with disabilities, long-term health conditions, or neurodiverse conditions and offer adjustments to ensure a fair interview process. We are proud to be part of the Disability Confident Scheme and strive to make our recruitment processes accessible to everyone.
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Mortgage Associate
2 months ago
Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer - Mortgage Associate. This is a full-time role that offers a unique opportunity to develop your skills and progress in your career.Key ResponsibilitiesEngage with customers over the telephone, using strong verbal skills to...
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Mortgage Associate
2 months ago
Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer - Mortgage Associate. This is a full-time role that offers a unique opportunity to develop your skills and progress in your career.Key ResponsibilitiesEngage with customers over the telephone, using strong verbal skills to...
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Mortgage Associate
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Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer - Mortgage Associate. This is a full-time role that offers a unique opportunity to develop your skills and progress in your career.Key ResponsibilitiesEngage with customers over the telephone, using strong verbal skills to...
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Mortgage Associate
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Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer - Mortgage Associate. This is a full-time role that offers a unique opportunity to develop your skills and progress in your career.Key ResponsibilitiesEngage with customers over the telephone, using strong verbal skills to...
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Mortgage Associate
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Leeds, Leeds, United Kingdom HSBC Full time{"title": "Customer Service Officer - Mortgage Associate", "description": "Key Responsibilities:We are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive a...
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Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer - Mortgage Associate. This is a full-time role that offers a unique opportunity to develop your skills and progress in your career.Key ResponsibilitiesEngage with customers over the telephone, using strong verbal skills to...
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Leeds, Leeds, United Kingdom HSBC Full time{"title": "Customer Service Officer - Mortgage Associate", "description": "Key Responsibilities:We are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive a...
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Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer - Mortgage Associate. This is a full-time role that offers a unique opportunity to develop your skills and progress in your career.Key ResponsibilitiesEngage with customers over the telephone, using strong verbal skills to...
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Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive a superior experience.Key ResponsibilitiesEngage with customers over the telephone,...
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Mortgage Associate
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Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive a superior experience.Key ResponsibilitiesEngage with customers over the...
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Mortgage Associate
2 weeks ago
Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive a superior experience.Key ResponsibilitiesEngage with customers over the telephone,...
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Mortgage Associate
2 weeks ago
Leeds, Leeds, United Kingdom HSBC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Mortgage team as a Customer Service Officer. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive a superior experience.Key ResponsibilitiesEngage with customers over the telephone,...
