Customer Experience Professional

2 weeks ago


Manchester, United Kingdom Cisco Systems, Inc. Full time

We are seeking a talented individual to join our Cisco team as an Apprentice. This role is perfect for those who want to kick-start their career in Customer Experience, gaining invaluable work experience while earning a bachelor's degree.

Key Responsibilities:
  • To assist in the delivery of customer-centric projects and activities that promote the effective use of Cisco technology.
  • To develop a deep understanding of customer needs and preferences and identify opportunities for improvement.
  • To work collaboratively with cross-functional teams to design and implement solutions that meet customer requirements.

The successful candidate will receive support and mentorship to understand how their passion and skills best fit within our team. They will go through a 3-month induction and business orientation, followed by rotations across our business units that will offer exposure and entry-level responsibilities.

Requirements:
  • A minimum of 5 GCSE grades A* to C or grade 4-9, including English & Maths.
  • Must be able to legally live and work in the UK.
  • A strong desire to learn and grow in a fast-paced environment.

We estimate the salary for this position to be around £25,000 - £30,000 per year, depending on location and experience.



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