Senior Conductor

7 days ago


Sunderland, Sunderland, United Kingdom Grand Central Railway Company Limited Full time
Senior Conductor Role at Grand Central Railway Company Limited

Grand Central Railway Company Limited is seeking a highly motivated and organized Senior Conductor to join our team based in Sunderland. As a Senior Conductor, you will be responsible for ensuring the safe and efficient operation of our trains, providing excellent customer service, and working collaboratively with our team to deliver exceptional passenger experiences.

Key Responsibilities:
  • Ensure compliance with rail industry standards and regulations
  • Provide exceptional customer service and resolve customer complaints
  • Work collaboratively with the train crew to ensure smooth and safe train operations
  • Conduct regular safety inspections and report any issues or concerns
  • Participate in training and development programs to enhance skills and knowledge
Requirements:
  • Highly disciplined and able to work within rules and regulations
  • Excellent customer service skills and ability to think on your feet
  • Ability to remain calm under pressure and work effectively in a fast-paced environment
  • Excellent verbal and written communication skills
  • Punctuality and reliability
Benefits:
  • Contributory Pension Scheme: Arriva Workplace Pension Plan (AWPP) provided by Standard Life
  • Unlimited Free Travel for you and your immediate family on all Grand Central services
  • Employee Assistance Programme provided by Health Assured: free, confidential 24-hour telephone counselling and information services
  • Access to the entire Headspace library - your personal guide to mindfulness, sleep, focus, movement and more

Grand Central Railway Company Limited is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity and promotes equality of opportunity.


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