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Senior Conductor

2 months ago

Sunderland, Sunderland, United Kingdom Grand Central Railway Company Limited Full time
About the Role

We are seeking a highly motivated and proactive Senior Conductor to join our team at Grand Central Railway Company Limited. As a Senior Conductor, you will be responsible for ensuring the safe and efficient transportation of passengers on our Class 180 trains.

Key Responsibilities
  • Provide exceptional customer service to all passengers
  • Ensure compliance with rail industry standards and regulations
  • Work collaboratively with other team members to achieve operational goals
  • Develop and maintain knowledge of train routes and schedules
  • Participate in ongoing training and assessments to maintain competence
Requirements
  • Excellent customer service skills
  • Ability to work under pressure and remain calm in challenging situations
  • High level of discipline and ability to work within rules and regulations
  • Excellent verbal and written communication skills
  • Punctuality and reliability
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Contribution to a contributory pension scheme
  • Unlimited free travel for you and your immediate family on all Grand Central services
  • Employee assistance program and access to the Headspace library
Benefits Available Upon Completion of Probation Period
  • Friends and family passes
  • Company medical insurance
  • Company wellness package
  • Child care vouchers scheme
  • Cycle to work scheme
  • Arriva village employee rewards and benefits scheme