Senior Conductor
3 weeks ago
**Job Title:** Senior Conductor
**Location:** Sunderland
**Job Type:** Full-time
**About Us:
Grand Central Railway Company Limited is a leading train operating company in the UK, providing high-quality services to our customers. We are committed to delivering excellent customer experiences and ensuring the safety of our passengers and staff.
**Job Summary:
We are seeking a highly motivated and experienced Senior Conductor to join our team in Sunderland. As a Senior Conductor, you will be responsible for ensuring the safe and efficient operation of our trains, providing excellent customer service, and working closely with our train crew to deliver a high-quality service.
**Key Responsibilities:
Ensure the safe and efficient operation of our trains, adhering to all relevant safety regulations and procedures.
Provide excellent customer service, responding to customer queries and concerns in a professional and courteous manner.
Work closely with our train crew to deliver a high-quality service, ensuring that all passengers receive a safe and enjoyable journey.
Maintain accurate records and reports, including safety incidents and customer feedback.
Participate in training and development programs to enhance your skills and knowledge.
**Requirements:
2+ years of experience in a similar role, preferably in the rail industry.
Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
Strong problem-solving and decision-making skills, with the ability to work under pressure.
Ability to work flexible hours, including evenings, weekends, and Bank Holidays.
Valid Rail Industry Standard certification.
**What We Offer:
Competitive salary and benefits package.
Opportunities for career development and progression.
A dynamic and supportive work environment.
Unlimited free travel for you and your immediate family on all Grand Central services.
**How to Apply:
If you are a motivated and experienced individual who is passionate about delivering excellent customer service and ensuring the safety of our passengers, please submit your application, including your CV and a cover letter, to [insert contact information].
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