Customer Service Representative

7 days ago

Horsham, West Sussex, United Kingdom Halfords Full time
Join Our Team as a Customer Service and Sales Advisor

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experience to our customers.

About the Role:

  • Provide excellent customer service and sales support to customers in our retail stores.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers.
  • Contribute to the maintenance of a clean and organized store environment.

What We Offer:

  • A competitive hourly rate of £8.64 per hour.
  • The opportunity to work in a dynamic and fast-paced retail environment.
  • Ongoing training and development to enhance your skills and knowledge.
  • A fun and supportive team environment.

Requirements:

  • Previous experience in a customer-facing role, preferably in retail.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Availability to work a variety of shifts, including weekends.

What We're Looking For:

  • A passion for delivering exceptional customer service and sales experience.
  • A willingness to learn and develop your skills and knowledge.
  • A positive and enthusiastic attitude.

About Us:

We are a leading retailer of motoring and cycling products and services, with a strong focus on customer satisfaction and employee development. We offer a range of benefits and opportunities for career progression, and we're committed to creating a positive and inclusive work environment.

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