Service Manager

2 days ago


Swindon, Swindon, United Kingdom CV-Library Full time

**About Us**

CV-Library, a leading job search platform, is seeking an experienced Service Manager to join our team at our premium dealership in Salisbury.

The ideal candidate will be responsible for managing the service team, providing exceptional customer service, and ensuring that all customers receive a first-class experience.

We offer a competitive salary of £35,000+ per annum (uncapped on-target-earnings), accredited training and qualifications, up to 25 days annual leave plus 8 bank holidays, pension scheme with enhanced employer contributions, and various company benefits.

This role is ideal for someone with prior or present experience working as a Vehicle Service Advisor or similar customer service-oriented role within the motor industry.

The successful candidate will possess strong communication skills, resulting in total customer satisfaction, and have a UK driving license with minimal points.

Key Responsibilities:

  • Greet customers in the Service Department and book their vehicles in for associated repair work.
  • Have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle.
  • Taking payments for work completed.


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