Strategic IT Solutions Specialist
2 weeks ago
Developing trusted relationships with clients is at the heart of this role.
In this position, you'll act as a trusted IT advisor, helping clients build a robust IT strategy and maintain a clear roadmap for their infrastructure.
• Provide top-notch on-site technical support and serve as an escalation point for our helpdesk teams.
• Plan, manage, and deliver innovative IT projects that exceed client expectations.
• Create and maintain detailed technical documentation for knowledge sharing and client support.
To succeed in this consultancy role, you'll need:
• 12+ months of IT consultancy experience and 3+ years in IT support.
• Hands-on experience with Microsoft 365 (Azure knowledge is a plus).
• Expertise in server administration, networking, firewalls, antivirus, and disaster recovery solutions.
• A proactive attitude toward professional development, with a desire to pursue Microsoft certifications (Associate level or above).
• Excellent troubleshooting, communication, and creative problem-solving skills.
• A clear understanding of GDPR and UK data privacy laws.
This is a chance to shape the future of your clients' businesses while advancing your own career in IT.
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