Service Delivery Manager

20 hours ago


Swindon, Swindon, United Kingdom Threshold Full time

About the Role

We are seeking a highly skilled and experienced professional to lead our dedicated supported housing team at Threshold, a Swindon-based charity dedicated to providing accommodation, support, and advocacy for individuals experiencing homelessness.

Key Responsibilities

  • Continuously enhance the quality and best practices of our services, supporting individuals who have experienced homelessness and face a wide range of social and health challenges.
  • Work closely with our CEO and as a key member of the Senior Management Team (SMT) to develop and implement Threshold's strategic and business plans.
  • Report directly to the CEO, providing insights and updates on our progress.
  • Play a critical role in the development of service delivery, activities, and ensuring good outcomes for residents.

About Threshold

We are a Swindon-based charity that has been providing accommodation, support, and advocacy for individuals experiencing homelessness for over 50 years.

What We Offer

  • A competitive salary and a wide range of benefits, including:
  • 25 days Annual Leave, rising to 30 days with service
  • Competitive Pension, Threshold will match up to 5%
  • Life Assurance Cover, currently set at 5 x annual salary
  • A Health Plan, that includes money towards medical, dental, and optical costs and access to an employee assistance programme
  • Cycle to work scheme, where you can save 25-39% on the cost of a bike and accessories
  • Charity worker discounts, Threshold is a member of charity worker discounts and you will be eligible for discounts and deals
  • Professional Development, Threshold invests in staff professional development


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