Customer Service Delivery Driver

6 days ago

Swindon, Swindon, United Kingdom NEPTUNE (EUROPE) LTD Full time
About Neptune (Europe) Ltd

We are a leading international company that designs and retails a range of beautiful furniture and home accessories. Our commitment to quality and customer satisfaction has earned us a reputation as a trusted brand in the industry.

Job Summary

We are seeking a highly skilled and customer-focused Class 2 Driver to join our dedicated Distribution team. As a key member of our team, you will be responsible for delivering our high-quality furniture directly to customers' homes, ensuring a seamless and exceptional customer experience.

Key Responsibilities
  • Deliver furniture to customers' homes, transferring it to the required room and assembling larger items as needed.
  • Manage your time effectively to ensure deliveries are made in the allotted time and within the drivers' hours regulations.
  • Provide excellent customer service, ensuring all deliveries are made in line with brand standards and that customers are informed at all times.
  • Work collaboratively with the Distribution team to ensure efficient and effective delivery operations.
Requirements
  • Excellent organisational and communication skills, and a warm and engaging personality.
  • Proven home delivery experience with a good knowledge of the UK road system.
  • A clean Class 2 driving licence, drivers CPC and digital tachograph card.
  • The ability to manage your time effectively and work independently.
What We Offer
  • Competitive salary.
  • Generous Holiday Allowance.
  • Life Assurance.
  • Company sick pay.
  • Enhanced maternity and paternity leave.
  • Cycle to work scheme.
  • Generous Neptune new item and outlet discounts.
  • Perkbox: Wellbeing Hub and Retail Discounts Portal.
  • Your birthday day off.
  • Two paid volunteer days a year.
  • Day off if you become a Grandparent.
  • A week off to celebrate a life event.
  • Refer a friend scheme.
  • Long service holiday allowance increase.
  • Training Workshops.
About Our Company Values

We stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.

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