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Service Delivery Manager
2 months ago
**Job Summary:**
We are seeking a highly skilled Service Delivery Manager to join our team at Nybor Ltd, a reputable national large organisation within the Facilities Management industry.
**Key Responsibilities:**
- Manage and deliver soft services and facilities management contracts to meet customer expectations.
- Develop and implement strategies to improve service quality and customer satisfaction.
- Collaborate with internal stakeholders to ensure seamless service delivery.
- Monitor and report on key performance indicators to inform business decisions.
**Requirements:**
- Proven experience in facilities management or a related field.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a hybrid environment.
**What We Offer:**
- Competitive salary and excellent bonus structure.
- Excellent pension scheme with 8% employer contribution.
- Life insurance and mobile phone allowance.
- Opportunity to work with a highly reputable national large organisation.
**Industry:** Facilities Services
**Employer:** Nybor Ltd