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Service Delivery Manager

2 months ago


Swindon, Swindon, United Kingdom Nybor Ltd Full time
Job Description

**Job Summary:**

We are seeking a highly skilled Service Delivery Manager to join our team at Nybor Ltd, a reputable national large organisation within the Facilities Management industry.

**Key Responsibilities:**

  • Manage and deliver soft services and facilities management contracts to meet customer expectations.
  • Develop and implement strategies to improve service quality and customer satisfaction.
  • Collaborate with internal stakeholders to ensure seamless service delivery.
  • Monitor and report on key performance indicators to inform business decisions.

**Requirements:**

  • Proven experience in facilities management or a related field.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a hybrid environment.

**What We Offer:**

  • Competitive salary and excellent bonus structure.
  • Excellent pension scheme with 8% employer contribution.
  • Life insurance and mobile phone allowance.
  • Opportunity to work with a highly reputable national large organisation.

**Industry:** Facilities Services

**Employer:** Nybor Ltd