Front of House Team Lead

2 weeks ago

High Wycombe, Buckinghamshire, United Kingdom Loungers Full time
Front of House Supervisor Opportunity

Loungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.

Key Responsibilities:
  • Support the management team in maintaining high standards of customer service and quality
  • Lead from the front, setting the pace high for the team to deliver exceptional results
  • Manage and motivate the team to achieve sales and labour targets
  • Monitor and report on key performance indicators (KPIs) to inform business decisions
  • Develop and implement effective recruitment and HR strategies to attract and retain top talent
What We Offer:
  • Tips shared equally across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of our brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives, including the chance to win an all-expenses-paid trip
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business
Requirements:
  • Experience of working in a bar environment with serving freshly made food and drinks preparation
  • A natural talent and passion for hospitality
  • Extremely driven and relentless at overcoming challenges or obstacles
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs
  • Good communication skills with the ability to build rapport and trust
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
  • Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS

If you're passionate about delivering exceptional customer experiences and have a talent for leadership, we'd love to hear from you. Please follow us on LinkedIn or @life.at.lounge on TikTok to learn more about our company culture and values.

  • Front of House Team Lead

    4 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Be the Best in Front of HouseLoungers is all about creating amazing experiences for our customers, and we're looking for a talented Front of House Supervisor to help us achieve that. As a key member of our team, you'll play a crucial role in delivering exceptional service and ensuring our customers leave with a smile on their face.What You'll DoSupport the...

  • Front of House Team Lead

    4 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Lead the Front of House Team to ExcellenceLoungers is a unique and special place, and our Front of House Supervisors play a crucial role in maintaining that excellence. As a Supervisor, you'll support the management team in delivering exceptional customer experiences, leading from the front and setting the pace high for the team. You'll be responsible for...

  • Front of House Team Lead

    3 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Join Our Team as a Front of House SupervisorLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.Key Responsibilities:Support the...

  • Front of House Team Lead

    1 week ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Front of House Supervisor OpportunityLounges are unique environments that rely on exceptional team members to deliver an outstanding customer experience. As a Front of House Supervisor, you will support the management team in maintaining this excellence, ensuring that every customer leaves satisfied. Your role will involve leading from the front, setting a...

  • Front of House Team Lead

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Lead the WayLoungers is a vibrant and dynamic company that's passionate about delivering exceptional customer experiences. As a Front of House Supervisor, you'll play a key role in maintaining the high standards that our customers expect from us.Key ResponsibilitiesSupport the management team in maintaining exceptional customer service standardsLead by...

  • Front of House Team Lead

    3 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Join Our Team as a Front of House SupervisorLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.Key Responsibilities:Support the...

  • Front of House Team Lead

    3 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Join Our Team as a Front of House SupervisorLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.Key Responsibilities:Support the...

  • Front of House Team Lead

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Lead the Way in HospitalityLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.What You'll DoSupport the management team to maintain...

  • Front of House Team Lead

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Lead the Way in HospitalityLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.What You'll DoSupport the management team to maintain...

  • Front of House Team Lead

    3 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Be the Best in Front of HouseLoungers is all about creating amazing experiences for our customers, and we need someone to help us make that happen. As a Front of House Supervisor, you'll be part of a dynamic team that's passionate about delivering exceptional service and creating a warm and welcoming atmosphere for our guests.What You'll DoSupport the...

  • Front of House Team Lead

    3 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Be the Best in Front of HouseLoungers is all about creating amazing experiences for our customers, and we need someone to help us make that happen. As a Front of House Supervisor, you'll be part of a dynamic team that's passionate about delivering exceptional service and creating a warm and welcoming atmosphere for our guests.What You'll DoSupport the...

  • Front of House Team Lead

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Front of House Supervisor - BuckinghamLounges are unique environments that rely on exceptional team members to deliver an outstanding customer experience. As a Supervisor, you will support the management team in maintaining this excellence, ensuring that every customer leaves satisfied. Your role will involve leading from the front, setting a high pace for...

  • Front of House Team Member

    4 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Whitbread Full time

    Front of House Team Member OpportunityWe are seeking a friendly and enthusiastic Front of House Team Member to join our team at the Papermill Brewers Fayre in High Wycombe. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a warm welcome to...

  • Front of House Team Member

    4 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Whitbread Full time

    Front of House Team Member OpportunityWe are seeking a friendly and enthusiastic Front of House Team Member to join our team at the Papermill Brewers Fayre in High Wycombe. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a warm welcome to...

  • Front of House Team Member

    4 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Holroyd Howe Full time

    Job Title: Front of House Assistant Job Summary: We are seeking an experienced Front of House Assistant to join our team at Holroyd Howe. As a Front of House Assistant, you will be responsible for providing exceptional food service presentation, leading by example, and ensuring high standards are maintained. You will have excellent organizational and...

  • Front of House Team Member

    4 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Holroyd Howe Full time

    Job Title: Front of House Assistant Job Summary: We are seeking an experienced Front of House Assistant to join our team at Holroyd Howe. As a Front of House Assistant, you will be responsible for providing exceptional food service presentation, leading by example, and ensuring high standards are maintained. You will have excellent organizational and...

  • Front of House Team Member

    3 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Gather & Gather Full time

    Front of House Assistant OpportunityWe are seeking a skilled and enthusiastic Front of House Assistant to join our team at BCG Wycombe. As a Front of House Assistant, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Serving hot and cold drinks with a smilePreparing and...

  • Front of House Team Member

    3 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Gather & Gather Full time

    Front of House Assistant OpportunityWe are seeking a skilled and enthusiastic Front of House Assistant to join our team at BCG Wycombe. As a Front of House Assistant, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Serving hot and cold drinks with a smilePreparing and...

  • Front of House Team Member

    4 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Whitbread Full time

    Front of House Team Member OpportunityWe are seeking a friendly and enthusiastic Front of House Team Member to join our team at the Papermill Brewers Fayre in High Wycombe. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service to ensure a warm and welcoming...

  • Front of House Team Lead

    2 days ago

    High Wycombe, Buckinghamshire, United Kingdom Loungers Full time

    Front of House Supervisor OpportunityLounges are renowned for their exceptional service, and as a Supervisor, you will play a pivotal role in maintaining this high standard. Your primary responsibility will be to support the management team in delivering exceptional customer experiences, ensuring every guest leaves satisfied. This involves leading by...